Service

Luoyang Shengjie Refractory Material Co., Ltd.

We are committed to providing customers with a full range of services to meet their needs.

1. Customized solutions: We deeply understand the specific requirements of our customers and provide customized refractory solutions to ensure that the products can best adapt to their production processes and application environments.

2. Technical support: In order to solve technical problems in the application process, our technical team can provide customers with professional technical support and consulting services.

3. Pre-sales service: Our sales team will fully understand customer needs and provide customers with detailed technical parameters and samples for testing and evaluation to ensure that customers can choose the most suitable products.

4. In-sales service: We always pay attention to the progress of customers orders and provide timely delivery and logistics arrangements to ensure on-time delivery.

5. After-sales service: We provide thoughtful after-sales service, including product installation guidance and usage guidance. And we will regularly follow up on customers' use of our products.